Terms and Conditions
Terms and Conditions
**Effective Date:** December 9, 2025
**Last Updated:** December 9, 2025
Welcome to Enduronova! These Terms and Conditions govern your use of our website and the purchase of custom sportswear products. By accessing or using our website, you agree to be bound by these terms.
1. General Information
Enduronova specializes in custom sportswear design and manufacturing. We provide high-quality, personalized athletic apparel for individuals, teams, and organizations.
Contact Information:
– Website: www.enduronova.com
– Email: hello@enduronova.com
– Address: Channu more, Burewala-Vehari Rd, Burewala, Pakistan
2. Acceptance of Terms
By placing an order or using our services, you confirm that:
– You are at least 18 years old or have parental consent
– You have the legal capacity to enter into a binding contract
– All information provided is accurate and complete
– You agree to comply with all applicable laws and regulations
3. Products and Services
3.1 Custom Sportswear
– We offer custom-designed sportswear including jerseys, uniforms, tracksuits, and athletic apparel
– All products are made-to-order based on customer specifications
– Product colors may vary slightly from digital images due to screen settings
3.2 Customization
– Customers can customize products with logos, names, numbers, and designs
– We reserve the right to refuse designs that are offensive, infringe copyright, or violate our policies
– Final design approval is required before production begins
4. Ordering and Payment
4.1 Order Process
– Orders are confirmed once payment is received
– Custom orders require design approval before production
– Order modifications may be accepted before production begins
4.2 Pricing
– All prices are listed in Pakistani Rupees
– Prices are subject to change without notice
– Bulk order discounts may be available upon request
4.3 Payment Methods
– We accept major credit cards, debit cards, and bank transfers
– Payment must be completed before order processing
– For large orders, partial advance payment may be required
5. Shipping and Delivery
5.1 Processing Time
– Standard production time: 10-15 business days
– Custom orders may require 15-25 business days
– Rush orders available with additional charges
5.2 Shipping
– Shipping costs calculated at checkout
– Delivery timeframes depend on location and shipping method
– We are not responsible for delays caused by customs or courier services
5.3 International Orders
– International shipping available
– Customers responsible for customs duties and taxes
– Delivery times vary by country
6. Returns and Exchanges
6.1 Custom Products
– Custom-made products are non-refundable and non-exchangeable unless defective
– Defective products must be reported within 7 days of delivery
– Proof of defect required (photos/videos)
6.2 Standard Products
– Standard (non-custom) items may be returned within 14 days
– Products must be unused, unwashed, and in original packaging
– Return shipping costs borne by customer unless item is defective
6.3 Refund Process
– Approved refunds processed within 7-10 business days
– Refunds issued to original payment method
– Custom design fees are non-refundable
7. Intellectual Property
7.1 Customer Designs
– Customers retain ownership of their original designs
– By submitting designs, you grant us license to produce ordered products
– You confirm you have rights to all submitted logos, images, and content
7.2 Our Content
– All website content, including images and text, is our property
– Unauthorized use of our content is prohibited
– Enduronova trademarks and branding are protected
8. Quality Guarantee
We are committed to providing high-quality products. If you receive a defective item:
– Contact us within 7 days of delivery
– Provide photo evidence of the defect
– We will offer replacement or refund at our discretion
9. Limitation of Liability
– We are not liable for indirect, incidental, or consequential damages
– Our liability is limited to the purchase price of the product
– We are not responsible for color variations due to screen displays
– Sizing variations within industry standards are acceptable
10. Privacy and Data Protection
– We collect and process personal data as described in our Privacy Policy
– Customer information is kept confidential and secure
– We do not sell or share your data with third parties without consent
11. Cancellation Policy
11.1 Before Production
– Orders can be cancelled before production begins
– Cancellation fee may apply if designs are completed
– Full refund issued for orders not yet in production
11.2 After Production Begins
– Orders cannot be cancelled once production starts
– Custom items are non-refundable after production
12. Force Majeure
We are not liable for delays or failures caused by circumstances beyond our control, including:
– Natural disasters
– War or civil unrest
– Government actions
– Supply chain disruptions
– Pandemics or health emergencies
13. Dispute Resolution
– Any disputes will be governed by the laws of [Your Country/State]
– We encourage resolving issues through direct communication
– Legal disputes subject to jurisdiction of [Your City/Region] courts
14. Changes to Terms
– We reserve the right to modify these terms at any time
– Changes effective immediately upon posting
– Continued use of our services constitutes acceptance of modified terms
15. Contact Us
For questions about these Terms and Conditions:
Email: hello@enduronova.com
Phone: +92 302 6990597
Address: Channu more, Burewala-Vehari Rd, Burewala, Pakistan
Business Hours: 12Hours
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By using Enduronova’s services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
**Thank you for choosing Enduronova for your custom sportswear needs!**